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Bartscher Cloud with full digital service

What does the Bartscher Cloud offer and how does it all work?
With the Bartscher Cloud, digitalisation is making its way into the world of our fully automatic coffee machines.


Access to the web-based portal is provided when you purchase an appliance.
It can be used either via a smartphone, tablet or computer.

For the appliances and cloud users, use and management is entirely in the hands of the administrator. All purchased fully automatic coffee machines can be added to the Bartscher Cloud and checked and analysed by any authorised user.

THE BENEFITS OF AFTER-SALES SERVICE

In addition to a broad product range with high-quality products, we focus in particular on our after-sales service. A perfect after-sales service includes good advice, fast customer service and high service quality.

The use of digitalised kitchen appliances is very popular in modern businesses and is growing steadily - and not without reason. The Bartscher Cloud simplifies, but above all speeds up fault analyses and thus also repairs.

Technical problems and appliance usage behaviour can be read out in no time at all with the Bartscher Cloud. Direct access to the appliance type and serial number is the first important step. Cleaning logs can be read out and the manual, which is otherwise so often impossible to find, is directly available via a link to our website. The service contact is also stored directly in the cloud for easy and smooth communication - by email or, if required, via the warranty form.

In a nutshell: After-sales service at the highest level.

THE BENEFITS OF USING THE DEVICE

All information that is important for the operation of the machine can be taken from the cloud, individually for each machine! Be it the display of live values such as the fill levels of bean, water and cocoa containers, the consumption analysis of milk, water and coffee beans or the evaluation of top products.

With these values, the planning of the use of goods can be calculated much more precisely, thus ensuring a well-structured catering operation. Proof of compliance with hygiene regulations can be created with just one click, because an automatically generated cleaning log is worth its weight in gold, especially in connection with the use of milk.

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AND AS ALWAYS, THE BEST COMES AT THE END

THE clever solution for controlled and optimised use and after-sales service, we offer FREE with the purchase of your device!